Valerie Health, an AI front office for independent provider groups, has secured $30 million in Series A funding, the company announced last week.
San Francisco-based Valerie Health embeds AI agents into clinics’ workflows to automate responsibilities like referrals, faxes and scheduling. Its customers include large independent physician groups, whether they’re physician-owned or private equity-backed. These include groups focused on cardiology, podiatry, urology, dialysis, primary care, ENT, neurology, home health and behavioral health.
“Independent practices are drowning in paperwork and process, and it’s only getting worse as labor costs outpace reimbursement growth,” said Pete Shalek, co-founder and CEO of Valerie Health, in a statement. “Valerie exists to help these practices thrive. By acting as an extension of the team – working inside their tools and following their rules – we deliver immediate ROI: faster speed-to-patient, more growth, lower costs, and happier staff.”
The financing was led by Redpoint Ventures and included participation from General Catalyst, Primary VC, BoxGroup, Karman Ventures, .406 Ventures, Waybury Capital and strategic angels (founders/executives from One Medical, Oscar, Main Street Health and DoorDash). In total, Valerie Health has raised $39 million.
According to Redpoint Ventures, Valerie Health addresses a long-overlooked segment of providers that has struggled to access essential technology.
“Independent providers deliver the majority of care in the U.S., yet they’ve largely been left behind by technology, in part because their margin of error is so slim,” said Meera Clark, partner at Redpoint Ventures, in a statement. “Valerie’s AI operations suite gives these practices the efficiency of scaled systems without sacrificing autonomy or patient trust. It’s a massive category where data-rich multiproduct platforms like Valerie will outpace point solutions, and the buyer demand from the largest groups in this market shows they believe this too.”
With the funding, Valerie Health will invest in new tools like voice support, hire more operations and engineering staff and improve its analytics, according to the announcement.
The announcement also states that Valerie customers report over 5% increases in new patient visits, sixfold return on investment and a median referral time-to-entry as low as 19 minutes.
“Valerie Health delivers on the promise of AI in a way that actually moves the needle – faster scheduling, fewer dropped referrals, and happier staff,” said Jim Feinstein, CEO of ENT Partners, a Valerie Health client. “Their team integrates seamlessly into our workflows and has become an essential extension of our operations.”
Other AI companies that automate administrative tasks for providers include Ambience Healthcare, Nabla and Hippocratic AI.
Photo: inkoly, Getty Images
